QUALITY POLICY

CAMBRONERO INDUSTRIAS METALICAS, S.A., which carries out technology consulting, the supply of IT products and services, and after-sales service for IT products and services, has decided to establish a quality policy focused on continuous improvement within our organisation, allowing us to raise the level of satisfaction and quality demanded by our clients.

To uphold this Quality Policy, the management of CAMBRONERO INDUSTRIAS METALICAS, S.A. is committed to:

• Meeting the requirements and needs of our clients without accepting any compromise that could affect the quality of said products and services, or compliance with current regulations.
• Continuously improving the effectiveness of our management system and our processes in order to achieve the greatest efficiency in delivering our services and products.
• Achieving customer satisfaction by offering new products, services, and solutions tailored to their current needs. To this end, we will continue providing appropriate staff training, always keeping up to date with new technological developments.
• Working together with suppliers/manufacturers and clients to resolve, in a participative and coordinated manner, any matters directly or indirectly related to quality.
• Involving all staff, a core value of this company, through ongoing training and motivation, so that they embrace this commitment to quality, apply it in their daily work, and thereby ensure the proper functioning of the quality management system.
• Maintaining and improving relationships with our clients, committing to obtaining new certifications and providing appropriate training.
• Establishing actions aimed at preventing incidents through risk management.
• Our commitment to environmental conservation, through the recycling of paper, plastic, and obsolete IT equipment.
• Driving continuous improvement by equipping the company with the necessary infrastructure, human resources, and technology, while optimising the use and performance of these resources.